In the process of executing all its operations, the Ministry is committed to zero tolerance to fraud and corruption as guided by the existing legal national frameworks and institutions.

The Ministry of Water and Environment is committed to avoiding, minimizing, and mitigating adverse environmental and social impacts associated with its projects, as well as adopting a gender-sensitive and gender-equitable approach for all its projects.

The Ministry is also committed to ensuring transparency and accessibility of information, in addition to facilitating the resolution of disputes, with respect to environmental and social risks and gender considerations. Read More

Grievance Handling

This Client Service Charter is a social contract between the Ministry of Water and Environment (MWE), as a service provider and its clients/service users. It specifies standards for the delivery, which MWE believes its clients/service users have a right to expect, and sets out feedback and complaint handling mechanisms. Read more

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